SHIPPING & RETURNS
Shipping Policy
We offer worldwide shipping on all orders placed through BritishSkin.
Orders are typically processed and shipped within 1-2 business days, excluding weekends and holidays.
Shipping times may vary depending on your location. Please refer to our shipping options during checkout for estimated delivery times.
We offer standard and expedited shipping options to accommodate your needs.
Once your order has been shipped, you will receive a tracking number via email to track the status of your delivery.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from BritishSkin. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange.
To initiate a return, please contact our customer service team at info@britishskin.com with your order number and reason for return.
Returned items must be unused, in their original packaging, and in the same condition as received.
Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part or a defective item.
Once your return is received and inspected, we will process your refund or exchange within 5-7 business days.
Refunds will be issued to the original payment method used for the purchase.
Contact Us
For any further inquiries or assistance regarding shipping and returns, please don't hesitate to contact our customer service team at info@britishskin.com. We are here to help!